Mbajee Privacy Policy — Your Data is Safe With Us

Mbajee (mbajee.ws) is an internationally licensed online gaming platform. We believe you should have complete control over your personal data. This Privacy Policy ("Policy") explains how Mbajee collects, processes, and protects your information.

This Privacy Policy applies to Mbajee's website, mobile application, and all associated services. By using the Mbajee platform, you agree to this Privacy Policy.

If you have any questions about this policy, feel free to contact our support team at any time.

Mbajee only collects information that is necessary to provide services and meet legal obligations. We do not collect any data beyond what is required.

Mbajee collects your information in the following ways. Each method is transparent and based on your consent.

• Registration Form: Information you provide directly when creating your account.
• Transaction Processing: Through the payment gateway when making a deposit or withdrawal.
• KYC Verification: Via ID document or selfie upload.
• Automatic Collection: Via cookies, log files, and tracking technologies.
• Support Contact: When you contact us via live chat, email, or phone.
• Mobile App: Based on device permissions granted while using the app.

Mbajee uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Account management: For registration, login, password reset, and account settings management.
• Service delivery: To provide the gaming experience, betting, transactions, and bonuses.
• Identity Verification: To verify age and identity as part of the KYC process.
• Fraud Prevention: To protect your account and detect suspicious activity.
• Legal Obligation: To meet the requirements of regulatory bodies and legal authorities.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To monitor and prevent signs of problem gambling.
• Marketing (Subject to Consent): To keep you informed about relevant offers and promotions.

Mbajee never sells your personal data to third parties. However, limited data sharing with trusted partners may occur where necessary to operate our services.

• Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete your transaction.
• Game providers: Session data required for game operation.
• KYC Partner: Licensed third parties for identity verification purposes.
• Analytics Services: Anonymous statistical data for improving service quality.
• Legal Authorities: When required by a court order or a legitimate request from a regulatory authority.

Mbajee employs the highest industry-standard technical and organizational measures to protect your data.

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Database Security: Your stored data is kept on servers secured with AES-256 encryption.
• Access control: Only authorized personnel are granted limited access to data on a need-to-know basis.
• Regular Audits: Third-party security experts regularly audit our systems.
• Incident response: Users will be notified within 72 hours of any security breach.
• Two-Factor Authentication (2FA): Option to enable 2FA for an added layer of account security.

Mbajee uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

You can manage or delete cookies from your browser settings at any time. However, disabling essential cookies may cause some services to not function properly.

Mbajee does not retain your data longer than necessary. Specific retention periods are defined for each category of information.

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years (as required by financial regulatory laws).
• KYC documents: 5 years after account closure.
• Support Contact: 3 years from the date of contact.
• Gaming Log: Automatically deleted after 2 years.
• Marketing Data: Upon withdrawal of consent or after 1 year of inactivity.

As a Mbajee user, you have several important rights over your own data. These rights are upheld in accordance with international data protection laws.

Mbajee's services are strictly for users aged 18 and above. We do not collect or store data from minors.

• Age is verified at registration and users under 18 are not permitted to open an account.
• If a minor is found to have created an account, it will be immediately closed and all collected data will be deleted.
• If you have concerns, contact us at support@mbajee.ws — we will take immediate action.

Mbajee may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

• Advance notice will be sent to your registered email for any major changes.
• The "Last Updated" date at the top of this page will always be visible.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, complaints, or to exercise your rights regarding this privacy policy, please contact us through the channels below.